This is an exciting opportunity to get your hands on your auto sooner and without having to go pick it up, ' he added.
Tesla's big problem recently shifted from being one of production to one of delivery, CEO Elon Musk said a week ago in a complaint about the "delivery logistics hell" that stems from increasing production. They were told the electric cars weren't there to stay, as in flying off the shelves, much to their dismay.
The electric carmaker launched a service called "Tesla Direct", which is a door-to-door direct delivery service in California that was free for customers over the past weekend, and will likely be extended into next week. In the email, the Tesla delivery manager noted that cars will be driven to buyers by a Customer Experience Professional.
The automaker offers delivery to customers who don't live within 160 miles of a Tesla service center, but Electrek's report, which cites emails sent to customers in the Los Angeles metropolitan area, suggests Tesla has at least temporarily expanded its delivery service.
While delivering the cars directly a customer's home or office makes it more convenient for customers waiting for their cars, it is also a way for Tesla to speed up deliveries and increase its Model 3 sales numbers and deliveries before the end of Q3 on September 30.
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The company has also announced a "door-to-door service" named Tesla Direct to help with Model 3 delivery during rush week.
In the August letter to shareholders, Musk said the automaker expects to become both sustainably profitable and cash-flow positive in the second half of 2018 for the first time in its 15-year history.
The stocks of Tesla have tumbled with 3.4%, following the news of the possible criminal investigation of the company.
It comes as Tesla reached a major milestone in July when it said it had achieved its goal of producing 5,000 Model 3s each week. The company began taking $1,000 reservation deposits in March of 2016 for the new electric vehicle. The company said it was co-operating and that the matter "should be quickly resolved".